Shipping + Returns


All jewelry is handmade to order in the studio. Orders may take anywhere between 1 - 4 business days to make, please factor in this time in addition to shipping estimates. We strive to fulfill your order in a timely manner. However, due to the handmade nature of our products we ask that all customers be aware of this production window.

NOTE: Custom orders/ pieces can take longer, depending on the piece. This will be discussed at time of ordering.

 

PRICING


All prices are in Canadian Dollars.

 

SHIPPING RATES


Canada:

Studio Pick Up - Located in West Vancouver, Horseshoe Bay (Vancouver Customers Only & Will organize through e-mail)

$10.00CAD  1-4 Business Days (Canada Post Xpresspost)

USA:

$9.00CAD  4-10 Business Days (Small Packet USA Air)

$16.00CAD 4-6 Business Days (Tracked USA Mail)

$20.00CAD 3-5 Business Days (Expedited Parcel USA Service)

International:

$10.00CAD  1-3 Weeks (Small Packet - International Surface)

$30.00CAD  9 Business Days (Tracked Packet International)

$63.00CAD 6 Business Days (Xpresspost International)

 

STOCK AVAILABILITY


Stock listings will be kept up to date daily! But if for some reason stock listings are not accurate when you order, we will email you as soon as possible!

 

RETURN POLICy


As our jewelry is handmade to order, we do not accept returns. However, there are certain exceptions to this. Please contact us at felicityannedesign@gmail.com to discuss your particular situation. We want you to love your new piece! 

Please read descriptions carefully and view images closely on the piece you love.

Please also feel free to email if you have any questions about pieces before ordering. felicityannedesign@gmail.com